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Products and technology

12/06/2009	Customers can “sign” credit agreements online in minutes with latest technology from GE Capital
11/09/2008	Web technology helps business’ drive new sales leads and keep customers informed and in control
10/07/2008	New interactive content tools for insurance and finance websites launched
08/05/2008	Tealeaf introduces customer behaviour analysis enabling businesses to deliver better online results
23/01/2008	Making video calls from websites to call centres gets easier
21/06/2007	ClickFox extends integration with the Genesys Product Suite to improve the customer experience across the web and contact centre
15/03/2007	Eurocontactpool launches ‘analysis online’
01/12/2006	Envox expands CT Connect's to add web services to IP networks
24/08/2006	Web-based automatic call distribution and browser based support
03/03/2006	Rostima launches web-enabled next generation Enterprise Workforce Management